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Your search for keyword: Help Desk And Call Management Applications returned 267 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Wireless Technologies and Mobile Computing | Mobile Device Management | Application Security | Handhelds/ PDA | Network Security | Unified Communications / Voice & Data Convergence | Anti-Virus Solutions | Security Monitoring | Mobile Field Sales/ Wireless Connectivity | Remote Access Technologies

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Merging Mobility with Unified Communications by BlackBerry

August 2008 - (Free Research) Unified Communications is about getting the right information, in the right context, sent to the right people with the right timing.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The CIO's Guide to Fixed Mobile Convergence by BlackBerry

June 2009 - (Free Research) Organizations seeking solutions that provide high-performance access while addressing security needs can leverage fixed mobile convergence (FMC) systems to enhance communication. This document explores why your organization should implement an FMC solution, the benefits of FMC and considerations for methods of implementation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry

February 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Mobile Contact List for Blackberry Smartphones Is the Right Insurance for Busy Financial Institution by BlackBerry

February 2009 - (Free Research) City Securities Corporation wanted an easy way to maintain a current list of PIN numbers to enable their members to communicate using their BlackBerry smartphones - even in the event of a disaster. Read this case study to find out how PINpoint, an application from Tenet Computer Group, helped them overcome this issue.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Cisco IP Phone Features by Global Knowledge

February 2009 - (Free Research) This paper explains various features (Softkeys) available to the phone while in a call state.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services by Infoblox

March 2009 - (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

East Carolina University registers cost savings with EMC information infrastructure – IT consolidation postpones costly data center expansion by EMC Corporation

December 2009 - (Free Research) As 27,000 students and 7,000 faculty and administrators expanded their use of e-mail, online research, distance learing, and other online functions, ECU’s information storage had doubled annually for three years in a row. ECU engaged EMC® Global Services to help them virtualize, consolidate, and upgrade its information infrastructure.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The iPhone is Here to Stay: What’s an Enterprise to do About it? by Sybase, Inc.

September 2009 - (Free Research) Read this brochure to learn how iAnywhere Mobile Office offers enhanced network security, data protection, device management, profile administration, cross-platform support, and deployment features all available through Apple’s App Store.
(BROCHURE) VIEW ABSTRACT | GO TO

The Security Paradox: The First Global Study that Quantifies the Cost of Reactive Versus Proactive Security in a Midsize Organization by McAfee, Inc.

September 2009 - (Free Research) Medium organizations around the globe are increasingly concerned about cyberthreats, and the rising number of incidents shared publicly certainly justifies their worries. At the same time, most organizations have frozen or cut their IT security budgets. Threats up, budgets down. This is what we call the “security paradox.” Read on to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified Communications: Unifying Communications Infrastructure by Global Knowledge

December 2008 - (Free Research) Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Blackberry Enterprise Server for IBM Lotus Domino - Service Pack: 6 by BlackBerry

February 2009 - (Free Research) BlackBerry® Enterprise Server version 4.1 SP6 supports HTML and rich-content email messages for BlackBerry devices that are running BlackBerry® Device Software version 4.5 or later. IBM® Lotus® Domino® version 7.0.2 or later is required to support rich-content email messages on the BlackBerry Enterprise Server.
(ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Business-Ready Security: Secure Endpoint Solution by Microsoft Corporation India Pvt Ltd

November 2009 - (Free Research) Microsoft Forefront™ has combined essential capabilities to provide an integrated solution that helps secure corporate endpoints. The Secure Endpoint solution helps protect client and server operating systems from emerging threats and information loss, while enabling more secure access from virtually anywhere.
(DATA SHEET) VIEW ABSTRACT | GO TO

Presentation Transcript: Three Reasons Why Security Fails and What to Do About It by Sophos Inc.

February 2010 - (Free Research) Web security seems to get tougher every year. Dynamic content, user generated content, and social networking increase the complexity of securing hosted web servers. Read this presentation transcript to learn about the latest web threats, which ones to be most concerned with, and what IT pros should do to help prevent them.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

ESG Report: Real-world Application Performance of Hitachi Midrange Storage in Microsoft Exchange Server 2007 Environments by Hitachi Data Systems

June 2009 - (Free Research) In this report, Enterprise Strategy Group discusses how Hitachi midrange storage systems can be deployed to cost-effectively provide easy-to-configure storage for Exchange environments of all sizes with excellent operational efficiency, offering affordable scalability, reliability, availability, and performance.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Disaster Recovery Planning for BlackBerry Enterprise Server for Microsoft Exchange by BlackBerry

March 2009 - (Free Research) This document provides an overview of BlackBerry® Enterprise Server components and is intended to help administrators prepare for the design and delivery of disaster recovery procedures for the BlackBerry environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Integrating Customer Contact Preferences into your CRM System by Gryphon Networks

December 2009 - (Free Research) This presentation transcript shares techniques for communicating with your customers in an acceptable manner that fits their preferences while expanding your marketable universe.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

County Law Enforcement Agencies Use PocketCop on Blackberry Smartphones to Access Police Information by BlackBerry

February 2009 - (Free Research) This case study explains how Franklin County Sheriff's Office deployed PocketCop on BlackBerry® smartphones, a wireless application that allows secure, over-the-air access to law enforcement and motor vehicle databases.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Podcast: Integrating Customer Contact Preferences into your CRM System by Gryphon Networks

December 2009 - (Free Research) This podcast shares techniques for communicating with your customers in an acceptable manner that fits their preferences while expanding your marketable universe.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Integrating Customer Contact Preferences into your CRM System by Gryphon Networks

December 2009 - (Free Research) This webcast shares techniques for communicating with your customers in an acceptable manner that fits their preferences while expanding your marketable universe.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Regaining Control of the Corporate Network to Ensure Business Processes by Blue Coat

April 2009 - (Free Research) Blue Coat Systems CEO Brian NeSmith discusses how the ADN brings together Application Performance Monitoring, WAN Optimization and Secure Web Gateway technologies to deliver the visibility, acceleration, and security that enables enterprises to align network resources with business goals.
(VIDEO) VIEW ABSTRACT | GO TO

Business-Ready Security: Information Protection Solution by Microsoft Corporation India Pvt Ltd

November 2009 - (Free Research) The Information Protection solution automatically discovers, protects, and manages confidential information throughout your organization by integrating with your existing platforms and applications.
(DATA SHEET) VIEW ABSTRACT | GO TO

Blue Coat Acceleration by Blue Coat

June 2009 - (Free Research) Join Mark Urban, Director of Product Marketing for Application and Visibility, for a quick look at acceleration, what are the issues driving the need for WAN Optimization and Acceleration, and how Blue Coat fits in.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Blue Coat WebFilter by Blue Coat

December 2008 - (Free Research) Review this brief data sheet to learn how WebFilter helps prevent Internet attacks from spyware, phishing, peer-to-peer (P2P) traffic, viral content and more. WebFilter also includes Dynamic Real-Time Rating (DRTR), a patented technology that can instantly categorize Web sites when a user attempts to access them.
(DATA SHEET) VIEW ABSTRACT | GO TO

Vyatta Open Networking by Vyatta Inc.

January 2010 - (Free Research) Vyatta is a network operating system (enterprise-class router, firewall, VPN +) that removes the need for proprietary hardware, allowing you to leverage performance and price advantages of x86-based servers and virtualization technologies.
(DEMO) VIEW ABSTRACT | GO TO DEMO

Massachusetts Data Protection Law: 201 CMR 17.00: Standards for the Protection of Personal Information of Residents of the Commonwealth by Lumension

August 2009 - (Free Research) To help mitigate the negative impacts of ID theft problems, Massachusetts passed a new law that requires any organization that "owns, licenses, stores, or maintains personal information about a resident of the Commonwealth" to follow a comprehensive set of information security requirements. Read this white paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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